Browsing Tag
Follow the steps below To Change Epic Color
1. Click on “Backlog” (Make Sure You are in Scrum Project)
2. Click on “EPICS” (To see all Epics on the current Project)
3. Choose an Epic and Click the Dropdown Menu
4. Select the Preferred Color
5. Refresh the Page
Follow the steps below to Add an Agent
Go to “Switch to” (by clicking on the 9 dots at the top-right corner) > Select “Jira Service Disk” > Click on “Invite team” > Enter agent’s Email Address > Click on “Invite” button.
Follow the steps below to Customize Customer Portal
Click on 9 dots (at the top-left side) > Switch to Jira Service Desk > Click on “Channels” > Select “HELP CENTER” > Click on “Customize” (in the left side) > You can choose settings/ details as per your choice.
Follow the steps below To Convert Story Into Subtask
Select the tasks which needs conversion> Right Click and Select “Bulk Change” > Select “Move Issues” > Change “Task” To “SubTask” > Select a Parent Issue > Click on “Confirm” button > Click on “Acknowledge” button
Follow the steps below to Convert Subtask into Story
Go inside of a Story > Click on three dots (just above the name of the subtask) > Select “Bulk Edit” > Select “Move Issues” > Move “Subtask” To “Story” and click on “Next“> Click “Confirm” button > Click “Acknowledge” button
Follow the steps below To Turn Off Email Notifications
Click on the “Avatar” icon (in the top-right corner) > Select “Personal Settings” > Choose your settings at “Email Notifications for Issue Activity” > Click on “Save Changes” button.
Follow the steps below to Export Single Issue
Go to Backlog > Select an “Issue” > Click the three dots > Choose “Print” or “Export XML” or “Export Word“
Follow the steps below To Add Acceptance Criteria To Issue
Click the “Settings” (wheel icon at the top-right corner) > Select “Issues” > Click on “Custom Fields” > Click on “Create Custom Field” (top-right side) > Select a Custom Field from the list > Give a Name > Click on “Create” button
In the next step, Select Screens (where the select field will be available) > Click on “Update” button
Once Custom Field is added, you still need to Configure the Screen.
Click on “Create Issue” > Click “Configure Fields” (at the top-right side of the pop-up)
Note: You must have Jira admin permissions, otherwise you will not see these settings.
Follow the steps below to Update User Preferences
Personal Settings:
Click on “Avatar” (at top-right corner) > Select “Personal Settings” > Change/Update the settings as per your preferences
Profile Settings:
Click on “Avatar” (at top-right corner) > Click “Profile” in settings > Change/Update the settings as per your preferences
Account Settings:
Click on “Avatar” (at top-right corner) > Click “Account Settings” > Change/Update the settings as per your preferences
Follow the steps below to Show All Issues You Watch
Select a Project > Click on “Issues” > Click on “Advance Search
Query For All Different Projects:
watcher = currentUser()
To order the Issues:
watcher = currentUser() ORDER BY created DESC/ASC
To order the Issues of a specific project:
watcher = currentUser() AND project = “ProjectName” ORDER BY created DESC/ASC
